Can I Cancel my Order?

Modified on Mon, Jan 11, 2016 at 8:28 PM

On standard production orders, cancellations must be requested via email to [email protected] within one business day, and will be refunded in full if no production work has begun on your order.  All graphic work is non-refundable. If graphic design work is done for your order prior to your cancellation, you will be billed for the graphic designers time. 


After one business day, depending on how far we have gotten into production, we may be able to stop production and charge you only for the time and materials used. 

 

RUSH orders are processed immediately.  If you choose to cancel you will be billed for any time and materials used in the production of your order.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article