Customer Support Portal

2021 Price Adjustments 1

• 2021 Price Adjustments

General 18

• Production & Shipping Delays 2021
• Can I split my order up between different designs?
• Do you keep our art on file for re-ordering?
• Where is Just Buttons located?
• What is your phone number?

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Getting Started 0

Billing 16

• What forms of payment do you accept?
• Do you accept Purchase Orders?
• Cancellations
• What is your refund / return policy?
• Invoicing

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Artwork & Templates 14

• Where can I download a template?
• What are your Graphic Guidelines for uploading print ready art?
• What File Types are Accepted?
• How do I upload print ready artwork?
• Do you offer a Graphic Design Service?

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Button Designer Tool 11

• Can I create a design and save it for later?
• My graphics won't load?!
• I've uploaded a graphic but I can't make it bigger
• How do I get a digital proof?
• How do I add rim text?

View all 11

Shipping 13

• What shipping options do you offer?
• The site won't let me pick the shipping I want.
• How do I qualify for free shipping?
• Why can't I choose Free Shipping?
• What is the difference between Guaranteed and Non Guaranteed shipping?

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Troubleshooting 1

• I'm getting a PayPal error but I'm not paying with PayPal

Stickers 21

• What are your stickers made of?
• What are your stickers printed on?
• What is a VOC?
• Are your stickers environmentally safe?
• Can I add a bleed to my stickers?

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Buttons, Magnets, Key Chains, etc. 10

• How are your buttons made?
• What is a metallic button?
• Do your buttons have pins on the backs of them?
• Do you stamp your name on your parts?
• What is a multiple design fee?

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Distributors and Re-Sellers 2

• Is Just Buttons a legitimate business?
• Do you work with distributors?