Billing Questions

What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express and Paypal, as well as personal and corporate checks. Please note: checks must be recei...
Tue, 19 Jul, 2016 at 2:09 PM
Do you accept Purchase Orders?
Yes, we are happy to accept purchase orders.  To submit an order with a purchase order, please take the following steps: 1. Place your order th...
Wed, 20 Jul, 2016 at 12:32 PM
Cancellations
On standard production orders, cancellations must be requested via email to info@justbuttons.org within one business day, and will be refunded in full if ...
Tue, 19 Jul, 2016 at 2:18 PM
What is your refund / return policy?
Due to the nature of custom buttons, all orders are non-refundable/returnable. However, if an error has been made by Just Buttons we will re-run your o...
Tue, 19 Jul, 2016 at 2:19 PM
Invoicing
Yes, we offer invoicing.  If invoice is chosen during check out we will not being production until a signed purchase order or payment in full is received....
Tue, 19 Jul, 2016 at 2:20 PM
Do you price match?
Yes, we will price match any legitimate competitors price. In order to price match, we will need you to scan/email us a copy of the competitor's full ...
Tue, 19 Jul, 2016 at 2:00 PM
How do I view/change my account information?
You can view/change your account information, as well as view previous orders by: 1. Login to justbuttons.org 2. Click "Your Account"...
Tue, 19 Jul, 2016 at 2:24 PM
Do I have to pay sales tax?
If you do not live in Connecticut or you are not picking up your order at our location in Branford CT, then sales tax will not be applied to your order. ...
Tue, 19 Jul, 2016 at 2:25 PM
What is a Purchase Order?
A purchase order is a document that states your company or organization's willingness to make a purchase. They are usually generated by the purchaser&...
Wed, 20 Jul, 2016 at 12:38 PM